Working with hundreds of third-parties can seem daunting, but it isn’t if you manage everything in one place. ThirdPartytrust enables a cross-functional, cooperative workflow for issue management, that allows to convert identified gaps and issues into action items for easily documenting, tracking and reporting on issues.
Assessment findings can be prioritized and easily communicated to the third-party without the analyst having to leave the workflow or go to a new screen.
A finding consists of the following:
- A new, in progress or completed status
- A remediation date set by the third-party
- Discussion threads
- Internal notes and comments
- Documents related to resolution
The tool automatically notifies the third-party and logs the finding for review later. All the while, the analyst continues to move along in their review of a questionnaire.
When the time is right to go back and review the finding, security analysts will find the third-party has set a date for remediation, notes are recorded and documents are uploaded. They can open a discussion thread and talk through a resolution without having to call or email.