Careers at ThirdPartyTrust

Want to be part of our team? Take a look at our current positions. You can apply to any of these by email, indicating the Role title in the subject line and sending your resume attached. Contact us: careers@thirdpartytrust.com

All open positions







Job Descriptions

Account Executive
ThirdPartyTrust is looking for an Account Executive to generate and close opportunities. We are looking for someone that is high energy and can build meaningful and deep relationships with our Channel Partners to generate significant opportunities and revenue. ThirdPartyTrust has developed strategic partnerships with some of the leading cybersecurity companies in the world that are generating a ton of opportunities. We are looking for Account Executives to manage and close these opportunities.

MAIN RESPONSIBILITIES
  • Meet with potential Prospects and Channel partners and evangelize the ThirdPartyTrust platform.
  • Manage a pipeline of opportunities from qualification to close.
  • Ability to demo the ThirdPartyTrust platform to Prospects.
  • Build awareness and educate Channel
  • Partners about the unique value proposition of ThirdPartyTrust and our joint partner offerings.
  • Plan and attend events to raise awareness among Prospects and Channel Partners (i.e.Lunch Meetings, Roundtable Dinners, Cocktail Hours).
  • Travel to conduct sales meetings in person and host events.
  • Build deep relationships and develop champions out of Channel Partners.
  • Travel - 25%-35%

Qualification
  • 3+ years of quota-carrying sales experience.
  • Experience selling SaaS solutions with an ACV of $30k-$150k.
  • Ability to manage the entire opportunity lifecycle.
  • Manage and orchestrate internal resources to deliver a successful end to end sales process.
  • Social Leader - builds lasting relationships easily and effortlessly.
  • Outstanding presentation and communication skills
  • Comfortable learning about the technical details of the cybersecurity industry.
  • Customer-focused - ability to respond to customers at all hours of the day.
  • Aggressive in pursuing new customer relationships and finding opportunities.
  • Sales experience via Channel is a plus

Benefits
  • Competitive Salary (contingent on experience) + Commission ($160k-$250k OTE)
  • Stock Option Plan
  • Unlimited PTO
  • Health/Dental/Vision Insurance
  • Flexible WFH Policy
  • 401k Plan


This is a full-time position. The preferred locations in the US are Boston, New York City, Chicago and Raleigh.
Customer Success Manager
Description
ThirdPartyTrust is a Chicago based cybersecurity SaaS company that helps enterprises measure and monitor third-party risk and related cyber threats. Clients like AbbVie, Rockwell Automation, US Foods, American Family Insurance, and many others are managing risk across thousands of third-parties utilizing our technology. The company’s top-line revenue has tripled over the past 12 months and we recently closed a Series A ($4.5M) round of financing. ThirdPartyTrust is on an aggressive path to growth.
We are looking to hire a Customer Success Manager (CSM) who will lead customer success initiatives, keep the company focused on customer outcomes and play a central role in understanding customer requirements for future product enhancements.
Our customers are central to our business and we’re looking for a customer success superstar who can own the entire post-sales relationship, onboarding and ongoing retention. Through monthly check-in calls, email conversations and webinars with new customers, you’ll build strong relationships that persist through (and lengthen) the lifecycle of the customer. You’ll be the first point of contact for all of our customers, acting as the friendly face of our business and shepherding them to the right team to solve their problem.
Main Responsibilities
At ThirdPartyTrust, the CSM is cross-functional, working closely with the sales team to smoothly transfer ownership of a prospect who’s become a customer, to onboarding the customer.
  • Be involved in all aspects of support to ensure that problems are resolved to the customer’s satisfaction and as quickly as possible.
  • Responsible for training and educating the customers and more.
  • Advocate on behalf of our customers to all of our teams, including providing inputs into product discussions in building out a roadmap that’s as closely aligned to customer requirements as possible.
  • Make everybody else aware of our customer’s challenges, needs and concerns, whether that’s providing input on a new feature for the product team or offering feedback on the latest campaign to the marketing team.
  • Understand customer outcomes by communicating with customers, analyze customer health metrics, and gather other feedback.
  • Represent the voice of the customer to provide input into core product, marketing and sales process.
  • Collaborate closely with team members to support renewals and expansion opportunities.
  • Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support.
  • Collaborate with Engineering to troubleshoot technical issues raised by customers.
  • Gauge customers’ levels of engagement with the company and provide feedback to other teams regarding product and service improvements
  • Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Being the main point of contact between the company and a number of named enterprise accounts

Qualifications
  • Experience working with, and managing, stakeholders and customers
  • Excellent project management skills, with a high level of accuracy and attention to detail is required
  • Strong presentation, meeting facilitation, excellent communication and interpersonal skills
  • Flexible approach, able to operate effectively with uncertainty and change
  • Driven, self-motivated, enthusiastic and with a “can do” attitude
  • Ability to multitask a must
  • Advanced English language is required for non-English native candidates (Proficient in verbal and written English)

Experience
  • 2-3+ years customer success or account management experience in a SaaS or software company
  • Proven track record of working in a customer facing role
  • Have, or be willing to learn, basic technical skills
This is a full-time position. Daily schedule is 8 am to 5 pm Central time.
Remote workers should be located near Eastern time zone. Argentina is a preferred location.
Sr. Back-End Engineer
Description
ThirdPartyTrust is a Chicago based cybersecurity SaaS company that helps enterprises measure and monitor third-party risk and related cyber threats. Clients like AbbVie, Rockwell Automation, US Foods, American Family Insurance, and many others are managing risk across thousands of third-parties utilizing our technology. The company’s top-line revenue has tripled over the past 12 months and we recently closed a Series A ($4.5M) round of financing. ThirdPartyTrust is on an aggressive path to growth.
Main Responsibilities

The Back End Developer will be responsible for the design, develop quality solutions to improve and maintain the online platform applying agile methodologies and best practices. The candidate will be part of an agile and interdisciplinary team that will be responsible for complex problem solving.
Qualifications
  • 5 years of relevant experience as a Python developer.
  • Strong understanding of Software Development methodologies like Scrum, TDD, continuous integration, extreme programming, and SOLID principles.
  • Experienced and comfortable working with RESTful APIs
  • Working knowledge of cloud infrastructure as Docker/Kubernetes/AWS
  • In-depth knowledge of Micro Services Architecture
  • Debugging tools and techniques
  • Strong analytical and troubleshooting skills
  • Intermediate English skills
  • Effective time management
  • Strong critical thinking
  • Proactive profile, open to change and innovation

This is a full-time position. Remote workers should be located near Eastern time zone.
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